Terms of service

Welcome to Protomi. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms
By using the Protomi website or purchasing products from us, you agree to comply with and be bound by these Terms, as well as our Privacy Policy and any other policies or guidelines referenced herein. We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on this page with the updated date.

2. Use of Website and Services
You may use our website and services for lawful purposes only. You agree not to:

  • Use the site to violate any local, state, or international laws.

  • Impersonate any person or entity.

  • Engage in any fraudulent activities or misrepresent the products you purchase.

  • Use the site to transmit harmful or illegal content.

3. Orders and Payment
By placing an order on Protomi, you agree to purchase products at the listed price, including applicable taxes and shipping fees. We accept payments through the payment methods specified on the website. Payments must be received before products are shipped.

4. Shipping and Delivery
Protomi will make reasonable efforts to ship orders promptly; however, we are not responsible for delays caused by third-party carriers or unforeseen circumstances. Delivery times are estimates and not guaranteed.

5. Returns and Refunds
If you are not satisfied with your purchase, you may return items within [X] days of receipt for a full refund or exchange, provided the items are unused, undamaged, and in their original condition. To request a return or exchange, contact us at [email address]. Shipping costs for returns are the responsibility of the customer unless the product is defective.

6. Product Descriptions and Availability
We strive to ensure the accuracy of product descriptions, but cannot guarantee that all information is 100% accurate or complete. All products are subject to availability, and we reserve the right to modify or discontinue products without prior notice.

7. Intellectual Property
All content, designs, logos, trademarks, and intellectual property associated with Protomi are the property of Protomi and are protected by copyright laws. You may not reproduce, distribute, or modify any content without explicit permission.

8. Privacy Policy
Your use of the Protomi website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you consent to our Privacy Policy.

9. Limitation of Liability
Protomi is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the website or products. Our liability is limited to the total amount paid by you for the product in question.

10. Indemnification
You agree to indemnify and hold Protomi harmless from any claims, damages, liabilities, and expenses arising from your use of the website, your violation of these Terms, or your infringement of any third-party rights.

11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Washington, USA, without regard to its conflict of law principles. Any disputes will be resolved in the courts located in King County, Washington.

12. Termination
Protomi reserves the right to terminate or suspend your access to our website and services at our sole discretion, for any reason, including violation of these Terms.

13. Changes to Terms
Protomi may update or modify these Terms at any time. All changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically to stay informed of any updates.

14. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Email: victoriousjia@gmail.com
Phone: 425-830-6298
Address: 4003 167th St SE, Bothell WA 98012, USA